RiverStar
Thomas Page is the current Director of Health and Community Initiatives at RiverStar. Thomas has a strong background in non-profit leadership, having served as the Executive Director at Michigan 211 and 2-1-1 Maryland. Thomas also has experience as a Board Member at 211 US and has successfully developed and directed Washington State's 211 information and referral service. With a Master of Not-For-Profit Leadership from Seattle University and a BA in International Relations from Earlham College, Thomas is well-equipped to provide strategic planning and organizational development services.
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RiverStar
Every customer interaction is a process with a specific objective. It has a beginning, a middle, and an end, and it generates a specific result. Our purpose at RiverStar is to enable you manage each point in the customer interaction process whether that process is initiated by the customer or the business itself (i.e., Inbound or Outbound Customer Contacts). Our customized business process based applications allow you to realize huge performance benefits (higher first call resolution, improved customer satisfaction, and improved customer operations) by simply creating process-driven customer interactions.