Outi Ailio is a skilled UX Designer with extensive experience in user experience design and customer service management. Currently working at Riverty since April 2022, Ailio previously freelanced as a UX Designer, specializing in redesigning websites and creating mobile web apps tailored for diverse audiences. Ailio's background includes significant roles at Zalando, where quality management and customer care strategies were optimized, as well as experience in invoice handling at UPM-Kymmene. Educational qualifications include a Master's degree in Business Administration from the University of Vaasa and a UX Design certification from CareerFoundry.
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