Ross Cowan is a seasoned professional in the telecommunications and security field, currently serving as a Senior Telecoms & Security Analyst at arvato Financial Solutions since 2008, with prior roles as a Telecoms Analyst and IT Helpdesk Analyst. Cowan's technical foundation was built with a BSc with Distinction in Computer Networking and Technical Support from Glasgow Caledonian University, complemented by a Higher National Diploma and Higher National Certificate in Computer Networking from Stow College. An internship at the BBC in 2007 provided foundational experience in first line technical support, focusing on hardware and software issues.
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