Thomas Murphy is an experienced professional in problem management and IT operations, currently serving as a Problem & CSI Manager at Amdocs@Three.ie since October 2017, overseeing global problem management processes. Prior to this role, Thomas held the position of Problem Manager at Arvato FS and worked as a PMO/Project Analyst at Wells Fargo Bank International. Thomas's extensive background also includes various managerial roles at Fidelity Investments from November 1997 to March 2011 and hands-on technical positions across several companies in the UK from September 1989 to November 1997. Thomas holds an MSc in Operations Management from Dublin City University and a Graduate Diploma in Computing from Technological University of the Shannon, Athlone Campus.
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