Volker Stein

Volker Stein is an experienced operations leader in the financial services sector, currently serving as Standortleiter at Riverty since January 2021, where responsibilities include quality assurance, team support, and process management related to debt collection and counseling. Prior to this role, Volker held multiple leadership positions at Santander Consumer Bank AG from December 2007 to December 2020, including Head of Special Collections and Head of Collection Cards, overseeing account management in insolvency and estate cases, developing strategic goals for collections, and optimizing workflows. Earlier in the career, Volker was Kanzleivorsteher at Rechtsanwälte Münch, managing legal proceedings related to debt enforcement. Volker's educational background includes studies at Ruhr University Bochum, enhancing expertise in financial operations and management.