James D.'s work experience includes the following roles and companies:
- Chief Operating Officer at Rivo since March 2022 (current position).
- Head of Customer Success at Rivo from September 2021 to January 2023.
- Head of Customer Success at Booster SEO from May 2021 to January 2023.
- Senior Support Ops – User Enablement at InVision from October 2018 to May 2021.
- Tier 1, Tier 2 & Account Support at InVision from April 2017 to October 2018.
- Support / Help Docs at Shopify from February 2016 to March 2017.
- Co-founder & CMO at Rocket Inc. from March 2014 to March 2015.
- Logistics Analyst at Tolko Industries from August 2012 to January 2015.
James D. attended The University of British Columbia from 2010 to 2014, where they obtained a Bachelor's degree in Business Psychology.
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