Todd Johnson

Todd Johnson is an accomplished professional with extensive experience in operations and service delivery across various industries. Currently serving as the MSP Operations Director at RKON Technologies since January 2019, Todd is responsible for ensuring SLA requirements are met and managing changes within the Network Operations Center. Prior roles include Service Delivery Director at Atos, where oversight of outsourced services was provided to retail and agriculture sectors, and IT User Services Manager at Havas Media, specializing in desktop computing and related services. Previous positions at UBS included Associate Director of Global Operations and Network Control Center Operations Manager, emphasizing policy enforcement and team management. Todd’s career began as a Help Desk Associate at OfficeMax, following a Bachelor’s degree in Telecommunications Management from DeVry University.