Danielle Bettner is an experienced professional in customer service and operations, currently serving as a Utilities Operations Specialist and previously holding roles including Customer Service Manager and Customer Service Representative at Rochelle Municipal Utilities since February 2021. Prior to this, Danielle worked as a Personal Lines Account Executive at Dimond Bros. Insurance, LLC, managing existing accounts and acquiring new business. Additional experience includes serving as a Personal Lines CSR at Rochelle Insurance Agency & Investment Center, as well as a Customer Service Representative at US Foods, where responsibilities included ensuring order accuracy and customer updates. Danielle began a career in recruitment as a Senior Technical Recruiter at TransTech IT Staffing, focusing on the Financial, HealthCare, and Retail sectors. Danielle holds a Bachelor of Science in Business Administration from Northern Illinois University.
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