Shiny Priscilla C

Shiny Priscilla C has a diverse professional background in quality assurance and patient communication operations. Experience includes working as a Quality Assurance Engineer at Ekalaiv Tech Private Limited from May 2021 to October 2022, focusing on test automation and various testing methodologies such as functional, regression, and end-to-end testing. Subsequently, Shiny joined RND SOFTECH, where the role evolved from Associate Tier-4 from November 2022 to December 2024, managing complex patient communication workflows and ensuring compliance and service standards, to the current position as Executive Specialist - SME since January 2025, leading patient communication operations and collaborating with cross-functional teams for improved service quality. Educational qualifications include a Bachelor of Technology in Electronics and Communications Engineering from Karunya Institute of Technology and Sciences, completed in 2021.