Alison Murphy

Alison Murphy is an experienced professional currently serving as the Supporter Experience Manager at RNLI since March 2003, where responsibilities include delivering efficient customer care to supporters, managing the Supporter Experience department's operations, and overseeing training and development for staff to enhance supporter engagement and income. Prior to this role, Alison worked as a CE Complaints Technician at Eagle Star from June 2001 to March 2003, managing complaints addressed to senior management and identifying areas for improvement. Alison's career began at Zurich Insurance Company as a Customer Service Advisor from September 1998 to June 2001, providing customer support for household and motor insurance. Educational background includes attendance at Enfield Chase Grammar School.