João Matos is an experienced professional currently serving as a Senior Customer Success Manager at Sopro since June 2022, where a focus on data analytics drives strategic decisions to enhance client campaign success. Previously, João held the position of Customer Success Manager at Sopro, ensuring client satisfaction through data-driven insights. In addition, João serves as an RNLI Ambassador, dedicated to promoting water safety awareness. João’s past roles include Business Development Manager at The Business Hub, and Business Development Executive at Focus Group (UK). A solid foundation in management was developed at Hollister Co., with positions ranging from Assistant Manager to Brand Representative. Educational credentials include a degree in International Business Management from The Manchester Metropolitan University, along with an Erasmus stint at Universidad de Sevilla in Business/Managerial Economics.
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