Shauna Fleming has a diverse background in operations and customer support, currently serving as a Regional Support Coordinator at RNLI since July 2019. Prior to this role, Shauna was a Site Administrator at Convergys from December 2011 to July 2019, where responsibilities included supporting daily site operations and monitoring the switchboard. Additionally, Shauna worked as a Customer Service Representative at Stream Global Services from October 2008 to December 2011, focusing on achieving sales targets and enhancing call handling efficiency.
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