Nikesh Kumar

Nikesh Kumar has a diverse background in the field of administration, operations, customer relationship management, and service. Nikesh has experience working with companies such as RoadGods, Panasonic, iEnergizer, and Allsec Technologies Limited.

At RoadGods, Nikesh held the position of Administration and Operations Manager. In this role, they collaborated with various vendors for the sale of backpacks, managed daily order processing and shipment, conducted sales operations activities, and monitored payment reconciliation and booking. Nikesh also handled accounts receivable and payment reconciliation for online sources.

Prior to that, Nikesh worked as an Office Manager at RoadGods and was responsible for coordinating office equipment repairs and maintenance, managing sales visit plans, and handling bookings for tickets and hotel rooms.

Before joining RoadGods, Nikesh worked as a Customer Relationship Management Manager, where they provided feedback to field operations and innovation teams, interacted with service networks and sales channels, identified pain areas, and ensured customer service was turned into customer delight.

Earlier in their career, Nikesh served as a Junior Service Officer at Panasonic. There, they worked with the legal team, handled service and sales escalations, interacted with various departments and service centers to resolve cases and prevent legal obligations, and managed social media escalations.

Nikesh also gained experience as a Senior Executive at iEnergizer and as an Executive Customer Service at Allsec Technologies Limited.

Overall, Nikesh Kumar's work experience showcases their expertise in administration, operations, customer relationship management, and service.

Nikesh Kumar attended Kendriya Vidyalaya where they studied Non Medical with Economics. Nikesh then pursued a Bachelor's degree in Business Administration (BBA) from Delhi University, with a focus on Business Administration and Management. Finally, they enrolled in IIMT College of Engineering, Greater Noida for their Master's degree in Business Administration (MBA). The field of study for their MBA is not specified.