Jay Levy

Jay Levy has over three years of professional experience. From 2020 to present, they have been working as an Enterprise Account Manager for Roadie, where they are responsible for managing complex projects and implementations for strategic partners while overseeing day to day deliverables specific to service level agreements. Jay also contributes to company growth by increasing business through working relationships on both corporate and field user sides, and ensuring reporting and invoicing is accurate and timely. From 2018 to 2020, they were the Ecommerce Manager for Squash Blossom Boutique. Prior to that, from 2017 to 2018, they were the Customer Success Agent for Instacart, where they provided world-class customer service pertaining to account, billing and technical support, assisted upper management in creating new policy and procedures that improved customer retention by 25%, and effectively resolved technical issues through phone, email and chat.

Jay Levy received their Bachelor's degree in Business Administration and Marketing from American InterContinental University between 2013 and 2017.