RoadVantage
Britny Denney has a diverse work experience with multiple roles in different companies. Britny has been working at RoadVantage since 2021, where they are currently serving as a Claims Manager. In this role, they oversee the management of claims, ensuring timely completion and adherence to due dates. Prior to this, Britny worked as a Client Support Supervisor at RoadVantage from October 2021 to April 2023. In this role, they handled the onboarding and training of new employees, adjusted training outlines based on feedback, and monitored incoming requests.
Before joining RoadVantage, Britny worked at Covert Hutto Chevrolet Ford, where they held two positions. Britny started as a Warranty Administrator in August 2018 and transitioned to the role of Business Development Manager in January 2021. As a Business Development Manager, they coached and mentored new customer service representatives, aggressively pursued new business through cold calls and lead follow-up, and consistently exceeded monthly sales goals. Britny also managed schedules for a team of 8 Service Representatives and created monthly sales growth reports. As a Warranty Administrator, they submitted warranty claims, managed accounts payable, and reconciled large payments.
Prior to Covert Hutto Chevrolet Ford, Britny worked at Pollard Friendly Ford from January 2016 to July 2018 as a Warranty Manager. In this role, they submitted warranty claims, managed accounts payable, and managed schedules for a team of 6 Service Technicians.
Overall, Britny Denney has demonstrated strong skills in claims management, client support, training and onboarding, sales, and warranty administration throughout their work experience.
Britny Denney obtained their High School Diploma from Continental Academy from 2007 to 2008. No specific field of study is provided for their education at this institution.
RoadVantage
RoadVantage is the #1-rated F&I provider in the industry today. Founded by former IAS CEO and 30-year veteran Garret Lacour – who co-founded IAS in 1984 and grew the company to a full-suite ancillary products provider – RoadVantage is led by a team of seasoned industry experts focused on one goal: Providing the best customer-driven experience in F&I. RoadVantage is the #1-rated F&I product provider, because we are passionate about providing superior protection and exceptional customer service: we understand what dealers need to drive profit, loyalty, and lifelong customers. It’s this vision that leads to continual innovation and a unique approach to claims adjudication – enabling us to set new industry standards in the process. RoadVantage (http://www.roadvantage.com) offers a full portfolio of aftermarket ancillary products through certified agents and is headquartered in Austin, TX with regional offices across the U.S. In addition to offering assured compliance for all programs, all RoadVantage products are fully insured by an A.M. Best “A” rated insurance company. RoadVantage is a Licensed Service Contract Provider, Vehicle Protection Product Warrantor, Motor Club, and Member of MVPPA and GAPA.