Crystal C.

Crystal C. has a diverse work experience spanning multiple industries and roles. Crystal started their career at HSBC, where they worked as an Executive, Senior Executive, and Assistant Manager. During their time at HSBC, Crystal was involved in a migration project for a call center and played a key role in its success. Crystal then moved on to Eastspring Investments, where they held positions as Assistant Manager in Sales Support and Investment Services. Crystal joined PIMCO as an Associate, specializing in creating financial presentations for client-facing professionals. Following that, they pursued their passion for coffee by working as a Barista at Garage 51 by Coffee Societe. Crystal's next career move brought their to Amundi, where they progressively advanced from Manager to Senior Manager and eventually became the Head of Client Servicing. Crystal led the Client Servicing department, overseeing the servicing of institutional clients and distribution channels. Crystal also played a significant role in business development, including the production of Requests-For-Proposal (RFPs) and Due-Diligence-Questionnaires (DDQs). Most recently, Crystal joined Robeco as an RFP writer and later took on the role of Senior Client Services Manager. In this capacity, they serviced clients and represented the Client Service department in various inter-departmental projects. Crystal's experience highlights their strong expertise in client servicing, project management, and business development.

Crystal C. obtained a Master of Business Administration - MBA degree from the University of Edinburgh Business School, where they studied from 2018 to 2019. Prior to that, they earned a Bachelor of Arts (Honours) degree in International Business Administration from Northumbria University, which they attended from 2000 to 2003. In 1998 and 1999, Crystal obtained a diploma in Economics from the University of London. Additionally, they have earned several certifications throughout their career, including a Marketing Representative License from the Securities Commission Malaysia in 2018, an Islamic Financial Planner certification from the Financial Planning Association of Malaysia (FPAM) in 2010, and a Certified Financial Planner® certification from FPAM in 2009.