Jeff S. is a seasoned professional in safety and operations, currently serving as a Senior Manager of Moderation Operations at Roblox. With a robust background in the US Navy, Jeff led operations for advanced warships and successfully managed crises while developing international policies. Prior to their role at Roblox, they were the Chief Operating Officer at Classkick, overseeing strategy and customer success for an EdTech startup. Jeff also held a pivotal position at Twitter as the Head of Trust & Safety Operations, where they managed a global team and significantly improved policy enforcement and response rates. Their expertise spans numerous industries, reflecting a commitment to operational excellence and safety.
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