The Engineering and Technical Support team at ROC TECHNOLOGIES LIMITED is responsible for maintaining and optimizing IT systems, ensuring seamless operation and minimal downtime. This team provides expert technical assistance, from on-site support by Field Engineers to advanced issue resolution by 3rd Line Service Delivery Engineers. They also manage technical operations, deliver 2nd Line and MSOC support, and enhance system performance through strategic oversight from the Technical Operations Manager. Their collective expertise covers a broad range of technologies, enabling them to deliver exceptional service and drive business value for clients.
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