Our mission is to lower peoples’ stress in an ever more crowded digital era. We use customer experience as our tool to create meaningful interactions to increase brand loyalty. We understand business needs and translate them into technology solutions.

We save time and money for companies who use Zendesk.

Custom solutions for customer service. The journey starts with understanding you, your business needs, scope, and why you need our help. From that, we can design the user experience that is right for your niche. 

Zendesk partners 👉 https://www.zendesk.com/marketplace/partners/3489/roca/

We are all over the Globe 🌍

Our Services:

* Zendesk Onboarding
* Zendesk Optimization
* Bot Design
* Backend Integration
* App Development
* Guide Customisation
* Zendesk Sunshine
* Reporting (Explore)

Why you should choose us?

🎯 Because we implement CX best practices and methodologies gathered while working at Zendesk.
📈 We increase your team’s productivity.
⚙️ Because you're afraid everything might crash if you change flows.
😊 Happier clients/Increased CSAT.
🏅 We have done over 330 projects.
🎼 We make interactions with your brand easy.
💰 We help you save on company costs
👾 Your team’s job becomes easier and more fun.
✅ You can pay us once you’re happy.

Say hi at hello@roca.work

ROCA.WORK - CX Agency

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