Aida Azman has extensive experience in service desk management and technical support, having held various roles at notable companies including WorleyParsons, Hewlett Packard Enterprise, and Computer Science Corporation (CSC) Malaysia. Aida began as a Service Desk Analyst and progressed to leadership positions, such as Service Desk Team Lead and Chief of Staff, demonstrating a strong ability to manage teams and deliver high-quality service. Aida's expertise includes troubleshooting a range of technical issues, networking, VPN management, and supporting multiple software applications. Most recently, Aida operated in product development and service management at Roche, where responsibilities included team management and service delivery oversight. Aida holds an Associate of Pharmacy degree from Masterskill.
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