Daniel Gartner Cala is currently the Omnichannel Outcomes Senior Lead LATAM at Roche, where they focus on enhancing customer experiences. Prior to this role, they served as the Omnichannel Strategy Manager at Novartis, leading customer engagement strategies across various medical specialties. Daniel's career includes positions such as Marketing Manager and Commercial Excellence Specialist, where they influenced organizational culture and contributed to strategic initiatives. They hold a Bachelor's degree in International Business Management from Universidad de La Sabana and a Master's in Pharmaceutical Marketing from IEBS.
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