Gary Penn is a Specialist in Operational Excellence with expertise in Lean Methodology, Change Management, and Project Management. Currently serving as a Senior Process Excellence Manager at Roche since 2025, they previously held roles at Roche Diagnostics Europe and BT, where they focused on Continuous Improvement and transformational strategies in large organizational settings. Gary has a Bachelor of Business Administration from the University of Brighton and has attained various qualifications, including certifications in change management and project management. Passionate about collaboration and leadership, they have successfully led numerous change projects across the Financial Services and Telecoms sectors.
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