Hoai An Do

Hoai An Do is a Global Customer Success Lead (order to cash) at Roche, dedicated to transforming customer experiences to enhance patient care. They have previously held various roles, including Global Lead Customer Success Manager, Digital Implementation Manager, and Application Consultant, focusing on improving business operations and customer engagement across multiple countries. Hoai An interned at University College London, studying the effects of electrical stimulation on blood flow, and holds a Bachelor's and Master's degree in Biomedical Engineering from Ecole Polytechnique de Bruxelles.