Jayme Lauri is an accomplished professional currently serving as the Enterprise Customer Support Leader at Roche. With over 15 years of experience in business management, technology, and process improvement, Jayme's expertise includes leading teams that deliver innovative customer solutions. Previously, Jayme held roles such as Senior Manager of Customer Solutions at Roche and Senior Operations Manager at Lowe's Companies, where they implemented strategic initiatives that enhanced operational efficiency and customer satisfaction. Jayme is certified in Lean Six Sigma, SLII, and Smartsheet, and actively fosters a culture of continuous improvement within organizations. Currently pursuing an education at the University of South Carolina-Columbia, Jayme remains dedicated to empowering customers and optimizing service delivery.
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