Lai Tony has worked in the pharmaceutical industry since 2002, holding various roles including Global Quality Manager at Roche and validation coordinator at Calox. They have expertise in quality assurance, quality control, and business operations across Central America, the Caribbean, Europe, and Africa. Lai has managed regulatory compliance and continuous improvement initiatives while overseeing external manufacturing processes. They are currently pursuing a Doctor of Pharmacy degree at Universidad de Costa Rica, complementing their previous Master in Engineering.
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