Luis Jaimes

Luis Jaimes is a Senior Leader in Technical Service and Transformation with over 29 years of management experience in the healthcare sector, particularly in diagnostics and medical devices across Mexico and Latin America. Currently serving as the Director of Professional Services at Roche Diagnostics, Luis develops and leads operational and sales strategies while maximizing customer post-sales experience. Their previous roles include Equipment Division Manager for Johnson & Johnson in Mexico and Service Director at Dräger Mexico, where Luis was responsible for technical services and field operations. Luis holds a Bachelor's degree in Bioengineering, an MBA from Tecnológico de Monterrey, and has completed various diplomas in coaching and art history. Fluent in both Spanish and English, they are recognized for their strong project management and people management skills.