Martin Heaney

Martin Heaney is a Senior Workforce Management Expert at Roche, where they focus on optimizing operations across the EMEA region. Previously, Martin served as a Senior IT Service Desk Analyst at Roche, ensuring adherence to ITIL standards, and held positions in IT support and management at companies like Cognizant and Transcom. Their extensive background includes a role as Marketing and Operations Manager at Londonismoving, where they honed skills in customer service and team organization. Martin's educational credentials include a Swiss Federal VET Diploma in Business, Management, and Marketing from Basel Wirtschaftsgymnasium und Wirtschaftsmittelschule.