Melissa Meier is currently the Director of Customer Marketing for Core Lab at Roche, where they lead strategic initiatives and enhance customer experience measurement systems. From 2021 to 2024, Meier served as the Group Manager for Customer & Market Insights at Roche, driving actionable insights and aligning marketing intelligence with business objectives. Prior to their role at Roche, Meier was the Vice President of Consulting Services at Walker Information from 2007 to 2018, where they developed customer experience programs and managed key client relationships. Throughout their career, Meier has demonstrated expertise in strategic planning and fostering customer-centric cultures within organizations.
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