Natalia Olievschi is a seasoned professional with extensive experience in customer service and logistics, currently serving as a Customer Service and Logistics Specialist at Menarini Stemline, where responsibilities include executing SAP MM/SD test cycles and providing training on SAP modules. Previously, Natalia worked at Catalent as a Customer Service Representative, managing the order-to-cash process for over 500 monthly orders and enhancing team proficiency through training on JD Edwards. Earlier experience includes a role as Customer Service Team Lead at Katoen Natie, where leadership resulted in an 87% reduction in customer complaints. Natalia holds a Master of Science in Procurement, Logistics, and Supply Chain Management from The University of Salford, alongside two additional master's degrees in Economics and Organization of Hotel Services and Business Administration from Universitatea de Stat din Moldova.
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