Neha Bhat holds a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Kurukshetra University and has earned multiple ITIL®4 certifications. They have extensive experience in the IT service management field, having served as a Senior ITSM Process Expert at Roche since 2024. Prior to this, Neha worked as a Lead - Service Acceptance at Capita and held various positions including Senior Associate in IT Operations at Coforge and Senior System Engineer at Capgemini. With strong skills in operations processes and communication, Neha collaborates effectively with diverse teams to enhance service delivery and customer satisfaction.
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