Rafael Bastos is a Business Agility Senior Manager with over eight years of experience in project management, organizational transformation, and team leadership. They currently lead customer engagement initiatives at Roche, focusing on omnichannel strategies and enhancing the customer experience. Previously, Rafael managed agile transformation projects at Brace Pharma and implemented efficiency improvements at Bosch. Their expertise encompasses various methodologies, including Scrum and Design Thinking, and they have a proven track record in coaching and mentoring teams to adopt agile mindsets. They are known for their strong communication skills and commitment to continuous improvement.
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