Rich Mullen has a diverse professional background in technical support, systems engineering, and business consulting, spanning over two decades. Career highlights include serving as a Sr. Technical Support Representative at KnowledgeWare, a Sr. PreSales System Engineer at Sterling Commerce/XcelleNet, and various roles at DHL, including Business Systems Consultant/Analyst. Mullen has also held positions at Roche as an IT Solutions Architect and worked in sales engineering with Interwoven and Pitney Bowes. Academic qualifications include a B.S. in Accounting and Management Information Systems from the University at Buffalo School of Management.
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