Shawna Ferguson has extensive experience in the healthcare and diagnostics industry, particularly with Roche Diagnostics, where roles included Senior Support Specialist Insurance Subject Matter Expert from October 2009 to November 2019, followed by positions as Contracting Manager and Contract Specialist/Revenue Management within the same organization. Responsibilities involved overseeing contract lifecycle management, handling technical escalations, and ensuring compliance with operational standards. Prior to Roche, Shawna Ferguson worked in medical billing at VEI - Community Health Network and Riverview Hospital. Shawna Ferguson earned a degree in Business Administration and Management from Indiana Wesleyan University from 2010 to 2014.
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