Silvia Springstein (Baur) is an International Customer Experience (CX) Network Partner and Expert at Roche Foundation Medicine, where they focus on improving processes and delivering client-centric solutions in a global environment. Silvia’s previous experience includes roles as a Region Europe & EEMEA Coordinator at Roche, a Pharmaceutical Technician at University Medical Centre Freiburg, and a Pharmaceutical-commercial Clerk at Belchen Apotheke. Silvia holds qualifications as a Pharmaceutical Technician and Pharmaceutical-commercial Clerk, earned from Walter-Rathenau-Gewerbeschule Freiburg and Kaufmännische Schule Lörrach, respectively.
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