Tom Ferner is the Lead Regional Systems Support Engineer (Automation) at Roche Diagnostics. They began their career as a Field Service Engineer at Olympus before joining Roche in 1993, where they held various positions over the years, including Field Service Install Rep and Hardware Support Consultant. Ferner also worked as a Service Manager at Multivac, overseeing 24 Field Service Technicians across North America. In their current role, they coordinate engineering activities and provide advanced support for Roche Automation Products in North America.
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