Shyam Kumar has a diverse work experience in various roles and industries. shyam started their career at Kohl's Department Stores in 2016 as an MJM/ POS Associate. In 2018, they worked as an Assistant Manager at Rodeway Inn & Suites. In 2019, Shyam joined Hilton (Accountemps) as an Accounts Receivable Specialist, where they were responsible for preparing daily receivables and handling customer inquiries. In 2020, they worked at Robert Half in the Billing Operations role. Currently, Shyam is employed at Rockbot, where they have held multiple positions. shyam started as a Sales Administration in December 2020 and was promoted to the role of Customer Success Specialist in November 2022. Currently, they are working as a Customer Success Manager.
Shyam Kumar obtained an Associate's degree in Business Administration, Management and Operations from Laney College from 2015 to 2016. Following this, they pursued a Bachelor of Business Administration (BBA) degree in the same field at California State University - East Bay from 2017 to 2018. In addition to their formal education, Shyam also obtained certifications in the field of IT Support Specialist from Google in November 2020 and in SQL from Udemy in March 2020.
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