Rahul Ghildyal is a Senior Manager in IT Operations at Rocket Software, bringing over 20 years of comprehensive experience in information technology. They have a proven track record of managing 24/7 IT service desk operations and implementing ITIL best practices across various organizations, including Amdocs, Wipro, and Accenture. Rahul's expertise includes incident management, problem management, and change management, demonstrating a strong commitment to operational excellence and team development. They hold a Bachelor of Commerce from Delhi University and an A Level from DOEACC.
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