Jerome Santos is currently the Head of the Training Department at Rocket Station, where they identify training needs and drive initiatives that foster organizational loyalty. From 2019 to 2025, they served as the Director of Onboarding, contributing to organizational strategy, managing team performance, and enhancing client satisfaction through effective project delivery and process optimization. Prior to that, Jerome was the Head of Client Solutions, where they focused on compliance, technology implementation, and improving team efficiency.
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