Heather Harrison is a UX Research Leader currently serving as Senior Director of Design Research at Rocket Companies. Previously, they held significant roles in various organizations, including Director of User Research and CX at Acorns, and Senior Manager of Insights & Analytics at Landor. Heather has also contributed as Lead User Researcher and Senior Director of Product Research, demonstrating a strong focus on insights and analytics throughout their career. They have garnered extensive experience in market insights and customer feedback programs across multiple industries.
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