Sang S

Sang S is an accomplished Lead Full Stack Engineer at Rocket Companies since January 2021, where a chatbot utilizing Natural Language Processing techniques in Python has been developed, achieving a 90% customer satisfaction rate and a 50% reduction in support costs. Prior to this role, Sang S served as a Senior Software Engineer at American Express from July 2017 to September 2020, designing and developing a web application with Django and ReactJS that resulted in a 30% increase in sales and a 20% reduction in customer complaints. Additionally, experience as an AWS Developer at Pinnacle Financial Partners from March 2015 to June 2017 included creating an automated data analysis tool with Python and Pandas, which saved over 50 hours of manual work per month.