Ellie Hutton

Ellie Hutton has extensive experience in customer-focused roles, spanning over 20 years.

Starting in 1998, they worked as a Research Manager at Viewpoints Research. Ellie then moved on to become a Partner and Senior Communications Research Consultant at Market Explorers, specializing in advertising and communications research. In 2003, Ellie became an Insight Facilitator for their own successful insight and intelligence business before transitioning to an Instructor role at BCIT, where they coached students and translated industry experience into practical applications.

In 2006, Ellie joined Vision Critical, where they held several senior leadership positions. As Vice President of Insight Communities, they oversaw business development, account management, and facilitated online insight communities. Ellie later became Vice President of Vision Critical University before transitioning to the role of Senior Director of Customer Advocacy. In this role, Ellie focused on customer success and satisfaction, building reference programs, and conducting customer programs and experiences.

In 2019, Ellie joined Dooly as the Vice President of Customer Experience. In this role, they were responsible for both Customer Success and Product Marketing, ensuring successful customer outcomes and developing positioning and enablement strategies. Ellie later became the Director of Customer Success, where they accelerated time to value and advocated for the voice of customers across the company.

In 2023, Ellie became a founding member of RevRoom, a role which is not described in detail. Additionally, they took on the position of Chief Customer Officer at RocketPlan Technologies Inc., where they focus on enhancing customer experiences and simplifying complex processes in the restoration industry.

Ellie Hutton attended Wilfrid Laurier University from 1992 to 1995 and obtained a Bachelor of Arts degree in History and Geography. In 1997, they attended Georgian College and completed a Research Analysis Program.

In addition to their formal education, Ellie Hutton has obtained various certifications. Ellie completed the Chief Customer Officer School and the Fluency Leaders Collective programs in November 2022, offered by Pavilion and Fluency Leadership Inc. respectively. Ellie also completed the Excelerator Mastery program in March 2022, provided by Essential Impact. Furthermore, Ellie Hutton acquired the Learning GDPR certification from LinkedIn in June 2018. Ellie is also listed as a Certified Marketing Research Professional, obtained from the MRIA (Marketing Research and Intelligence Association), although the specific month and year are not provided.