James B.

James B. has a diverse work experience, starting with their current role as a Solutions Engineer at RocketRez since 2022. Prior to that, they worked at PayPal for several years, starting as a Business Support from March 2011 to December 2013. James then transitioned to an Analyst role from January 2014 to December 2015. James later became a Customer Success Manager from January 2015 to January 2018, where they managed a portfolio of key relationships and achieved significant revenue growth. James also served as a Senior Technical Support Engineer from January 2018 to January 2021, providing technical support to merchants globally. James'sextensive experience at PayPal includes solutioning platform deals and architectural design for partners. James was also a Member of the Board of Directors at the Nebraska Public Skateparks Council from January 2018 to June 2021. Overall, James possesses a strong background in technical solutions, support, customer success, and board leadership.

James B. completed their education history in chronological order. James started their educational journey in 2016 by enrolling at Metropolitan Community College. James pursued a degree in Web Development and successfully completed their Associate of Science (AS) program in 2019 at the same institution.

In 2019, James B. continued their studies at Bellevue University, where they pursued a Bachelor of Applied Science (BASc) degree in Web Development. James completed this program in 2021.

Additionally, James B. obtained a certification as a Certified Scrum Product Owner® (CSPO®) from the Scrum Alliance in March 2023.