Janell Smith is an experienced Contact Center Manager with a diverse background in healthcare and management. They previously served as the Director of Care Transitions at CenterWell Home Health from 2019 to 2022, and have held various roles in healthcare including Registered Nurse at Reid Hospital and Manager of Clinical Practice at Gentiva Hospice. Janell also has experience in the life sciences sector, having worked as Purchase Manager and Production Supervisor at Indiana Life Sciences, Inc. Since 2015, they have been an Executive Consultant at Rodan + Fields. Janell earned a Bachelor of Science in Registered Nursing from Chamberlain College of Nursing in 2014.
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