Danielle LaRocque, ACC, is a Senior Manager in Tier 2 Consumer Care at Rogers Communications, where they have held various roles since 2014. Prior to this, they worked at Nordia Inc. from 2007 to 2012, progressing from Call Centre Representative to Master Trainer/Recruiter. Danielle holds a degree in Sociology and English from the University of Waterloo - St. Jerome's University and a certification in Teacher/Trainer of Adults from Conestoga College.
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