Established in 1995, ROL Cruise has grown into the UK's leading independent cruise specialist, working in partnership with all major ocean, river, ultra-luxury and expedition cruise lines. With over 30 years of expertise and a dedicated team of professionals, we deliver impartial advice, tailored solutions and long-standing value for our customers and industry partners. 

Since 2024, we have operated as an Employee Ownership Trust, meaning our colleagues share responsibility for the long-term success of the business. This ownership model strengthens our stability and independence while ensuring our people remain at the heart of everything we do. 

Many of our staff have been with us for decades, bringing unrivalled knowledge of the global cruise industry. This expertise, combined with award-winning service and strong supplier relationships, has helped us achieve exceptional levels of customer loyalty and satisfaction. 

Today, ROL Cruise continues to strengthen its position as a trusted partner to cruise lines, travel providers and customers alike - delivering sustainable growth for the industry and unforgettable journeys for travellers.

ROL Cruise

Gemma Cairns

This department focuses on developing and executing marketing strategies to promote products and engage customers.

Marketing Department

This department manages the planning and execution of cruise-related travel experiences and services.

Cruise Operations

This department focuses on analyzing data and developing strategies to drive business growth and enhance customer relationships.

Business Insights

This department provides essential administrative support and coordination to ensure smooth organizational operations.

Administration Services

This department manages relationships with clients and oversees account management functions.

Commercial Operations

This department focuses on managing client relationships and providing customer support services.

ROL Cruise

Org chart

Teams

Marketing Department

Cruise Operations

Business Insights

Administration Services

Commercial Operations

Customer Relations

Offices

ROL Cruise

Org chart

Teams

Marketing Department

Cruise Operations

Business Insights

Administration Services

Commercial Operations

Customer Relations

Offices

Related companies