Joël S.

Joël S. is an accomplished professional in the luxury and lifestyle sectors with extensive experience in customer service and management roles. Currently serving as Head of World Service at ROLEX since July 2021, Joël also leads the Customer Service & Restoration Program as Project Manager for Rolex CPO. Prior to ROLEX, Joël worked as a Management Consultant & Advisor in the Luxury, Sports & Lifestyle Branded Goods sector from 2019 to 2021. Joël's tenure at Safilo from 2003 to 2019 included positions such as Senior Director of Global Sport & Lifestyle Channel and Executive Country Manager for Safilo Switzerland. Earlier career experiences also include roles in sales at companies like Luxottica and Menrad, as well as an optician role at Visilab SA. Joël's educational background includes studies at EPSIC Lausanne from 1992 to 1996.