Morgan Thompson

Morgan Thompson is an experienced customer service specialist currently working at ROLEX since June 2018, where responsibilities involve overseeing the Rolex service procedure to ensure timepieces meet original specifications. Previously, Morgan held roles at Kendra Scott from January 2018 to July 2018, first as Lead Manager of Operations assisting the area manager and conducting training for new hires, and earlier as Keyholder-Training Lead, providing training on various operational aspects. Morgan also contributed to store culture as Keyholder-Culture, planning employee engagement activities. Prior experience includes a position as an Associate at The Buckle, Inc., focusing on customer service and organizational tasks. Morgan holds a Bachelor’s Degree in Criminal Justice from Dallas Baptist University and an Associate’s Degree in Criminal Justice from Tyler Junior College.