Sofia Valencia is an experienced professional in customer support and business development, currently serving as a Software Support Specialist at ROLLER since February 2022. Previously, Sofia held roles including Customer Success Manager and Business Development Representative at Lean Solutions Group from January 2021 to February 2022, a company known for providing high-quality business solutions. Prior experience includes working as a Project Coordinator at Solvo Global and as an Operations Supervisor at OneLink. Sofia's career began in customer service roles at Allus Global BPO Center and Emergia Contact Center, where responsibilities included addressing billing issues and promoting communication services for AT&T. Sofia obtained a degree from Universidad de Antioquia.
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