Gareth C. is an experienced Information and Knowledge Management professional currently serving as the Information and Knowledge Management Lead at Rolls-Royce since July 2022. Prior to this role, Gareth worked at Sainsbury's from September 2018 to July 2022, where responsibilities included leading the customer knowledge strategy for multiple retail brands and enhancing the knowledge environment for over 3,000 customer-facing colleagues. Earlier experience at Virgin Media spanned from November 2003 to May 2018, where Gareth held various positions, including Knowledge Delivery Specialist, focusing on process improvement and digital support initiatives, as well as maintaining agent resources and accuracy of content across contact centers. Educational background includes high school degrees from Adelaide Technical College and Hartbeespoort High School.
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