Jerry Steeley

Jerry Steeley is an experienced leader in Information Technology Service Management (ITSM), currently serving as a Service Design Architect at Rolls-Royce. They have held pivotal roles in various organizations, including Operations Director at APARI and Group Head of Support at finova, where they led significant service management transformations and enhanced operational efficiency. Jerry possesses strong skills in team management and communication, along with a proven track record in developing and implementing ITSM processes across multiple delivery centers globally. Their work focuses on driving continual improvement and high-quality service delivery in fast-paced environments.